Vendor – Order – Refund
2 years ago
1 minute
- Login at – https://vendor.nereus.io/login
How to apply a refund to an order
- Navigate to the order
- Make your line item reductions if not already
- Click edit icon on the line item
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- Qty – Decrement by the qty of containers you want to refund (E.g. if originally 9 and you want to refund by 1 then set qty to 8 )
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- Click the save icon.
- Open Payment Details panel
- Click Apply Credit button,
- Click Refund tab
- Add the Amount value to refund (You can use the Credit Balance as a reference)
- Optional – Add Reference/Transaction# and or Remarks
- Click Save
- You should see the Credit Balance set to 0 and the refund record in the Payment Detail table.
- Your refund is complete.